Groan: Victims of Data Breach Receive Letters Intended for Others

Feb 11, 2013   //   by Karen Lopez   //   Blog, Data, Data Breach  //  5 Comments


I’ve blogged about this data breach before: Federal Department Bans Use of Portable Devices (YAFF).  To add insult to the injury, a “printer error” has led to recipients of notifications about the breach receiving letters intended for other victims.

The federal government is blaming a printing error for the fact that some student loan recipients who received letters to say their personal information had gone missing along with a portable hard drive also got letters addressed to someone else.

Human Resources and Skills Development Canada revealed last month that a hard drive containing the personal information of some 583,000 Canadians had gone missing. The data included social insurance numbers and dates of birth of people who had received student loans between 2002 and 2006.

via Victims of student loan data breach get letters addressed to others | CTV News.

Sure, these sorts of errors do happen, especially when using automated printing and envelope stuffing equipment. I’ve got to say, though, that the timing on this error is more than … difficult.  I’m wondering if the IT teams are being blamed here, or just the outsourcing company that provides mailing services.


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